At Santé en Vrac, the health and safety of our customers are at the heart of our priorities. We are aware that many people live with food allergies, sometimes severe, and we take this reality very seriously.

We offer in store several products that may contain priority allergens, including:

To minimize the risk of cross-contamination, our team follows rigorous practices, including:

• Peanuts are always positioned at the end of sections and refilled last
• Refilling procedures follow a specific order to limit transfer between products
• Cleaning and disinfection of surfaces, containers and equipment are performed regularly
• Our staff is trained in proper hygiene and handling practices

These measures aim to reduce risks, but cannot eliminate them entirely.

For individuals with severe allergies, we recommend exercising great caution when shopping.

Each person remains responsible for assessing the risks based on their personal condition.

We are committed to:

• Maintaining safe and responsible practices
• Being transparent in our communications
• Continuing to improve our procedures whenever possible
• Providing respectful, human and attentive service to everyone's needs